For groups of 3 or more students/colleagues who need certification.
Tailored courses and customized learning times to suit specific requirements.
Self-Paced, Online Classroom and In-person options available.
Access to highly-trained ITIL® instructors & great networking opportunities.
Bespoke certification training for businesses of all sizes.
Work with Certifeka to create a learning solution that fits specific requirements.
Intuitive learning management system dashboard for enhanced reporting, tracking of employee progress and overall ROI.
Enriched culture-building training experience.
Real-time learning with live instructors in a digital setting.
For groups of 3 or more – log in at set times and work through the course material with an ITIL® expert, to experience the benefits of collaborative classroom-based learning from the comfort of any device.
About The ITIL® Intermediate - Service Transition Training Course
For students to complete the ITIL® Intermediate courses, they must have an extensive knowledge of using the ITIL® framework in different situations. This course immerses learners in the overall concepts, processes, policies and methods associated with the Service Transition phase of the Service Lifecycle. It covers the management and control of the activities and techniques within the Service Transition stage, but not the detail of each of the supporting processes. The available learning methods – Online Classroom & Bootcamp – offer an engaging scenario-based approach to teach the core disciplines of the ITIL best practice and positions the learners to successfully complete the associated exam.
Key Learning Features
During the course, students will learn:
Learn how to measure Service Transition.
Understand the importance of the principles, purpose, and objectives of Service Transition.
Learn how all processes in Service Transition interact with other Service Lifecycle processes.
Recognise the sub processes, activities, methods, and functions used in each Service Transition process.
Recognise the roles and responsibilities within Service Transition and the activities and functions required to achieve operational excellence.
Understand the technology and implementation considerations surrounding Service Transition.
IT Audit Manager
ITIL Foundation certified professionals extending their qualifications to ITIL Expert (and later ITIL Master) level for which this qualification is a prerequisite
Individuals who require understanding of the ITIL Service Transition phase of the ITIL core lifecycle and how it may be implemented to enhance the quality of IT service provisioning within an organization.
There are no formal prerequisites for this course.